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Raum für das Team
Es lohnt sich, Raum für die Arbeit an der Teamdynamik zu schaffen und diesen Raum diszipliniert mit professioneller Begleitung zu nutzen.
Alfonso Papa
Feb 31 min read
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client centricity survey - first results
Smaller companies tend to have stronger customer proximity. Regardless of company size, there is often a lack of systematic sales processes.
Alfonso Papa
Oct 10, 20242 min read
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Are we a client centric team?
Increasing market saturation and evolving client requirements necessitate a shift towards client-centric business models. Our...
Alfonso Papa
Jul 22, 20242 min read
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Kaizen
Providing leadership, coaching, and sparring services is a privilege. It offers insights into companies, teams, and people. Coaching our...
Alfonso Papa
Jul 18, 20242 min read
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One size fits it all
While the goal remains the same - focus on what truly matters, invest resources efficiently, and achieve the highest ambitions within a...
Alfonso Papa
Jul 15, 20241 min read
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small steps - significant improvements
Recently, a client asked us to assist with a redesign project aimed at enhancing their acquisition and client advisory processes. While...
Alfonso Papa
Jul 9, 20242 min read
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The devil is in the detail
Obviously, clients expect performance from their investments. If it were that easy, why do clients go through a time-consuming, costly,...
Alfonso Papa
Jul 1, 20242 min read
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Efficiency for the Benefit of the Client
The 2024 Asset Management Study, conducted by HSLU Lucerne University of Applied Sciences and Arts and the Asset Management Association...
Alfonso Papa
Jun 28, 20241 min read
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1 : 1 - in the end, the result counts
Italy equalized against Croatia in the last second and secured their spot in the round of 16. As an Italian, you are happy with the...
Alfonso Papa
Jun 25, 20241 min read
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Who do you want to be?
My humble experience as a former country head and business development leader tells me that effective sales start from within our own...
Alfonso Papa
Jun 17, 20242 min read
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sometimes simplicity wins
"I wish we had more discipline." Do you lack discipline in execution? No, it's not just that. Despite putting a lot of effort into...
Alfonso Papa
Jun 12, 20241 min read
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It rains - a good moment to reflect
Another rainy weekend. Well, it allowed me to reflect on many things. Wasn't it what my client just recently wanted? Time to reflect? I...
Alfonso Papa
Jun 10, 20241 min read
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It's all about finding the right balance
“Our goals are clear and so is our strategy. Yet we miss discipline in execution and are distracted by far too many topics.” This is what...
Alfonso Papa
Jun 5, 20241 min read
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alpa solutions announces its official launch
alpa solutions announces its official launch
Alfonso Papa
Jun 3, 20241 min read
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"How profitable is our client?" - an unexpected answer to a simple question
We all know assessing profitability is far more complex than the simple question suggests. A client-centric approach can help.
Alfonso Papa
May 6, 20242 min read
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Navigating Saturated Markets - "client centricity @ work" shifts the focus
In highly competitive environments, traditional strategies for differentiation, such as unique selling propositions (USP), may not suffice.
Alfonso Papa
May 4, 20242 min read
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